I need to open the packets in order to activate the ethylene absorber?
The packets that go into the eggs should not be opened before use. The tyvek material
from which the packets are made allows ethylene to pass freely into the power
pellets which absorb it.
What if a packet breaks open?
packets are opened, and water gets to the pellets, it may cause a beautiful purple
stain on your produce. Although the purple is not hazardous, it does make the
food unappetizing and consumption is not advised. It may be disposed of through
normal means - disposal, composting, or trash. If the purple stain does not wash
off and leaves a stain in your refrigerator, sink, counter-top, etc. just lay
a washcloth or paper towel, which has been soaked in vinegar, on it for a few
minutes. In the very unlikely event that the stain remains, contact our customer
service. They will send you a campden tablet that you can use for surefire stain
What is the difference in the packaging options on the order
You may order the E.G.G. in a PET clamshell retail package. It shows
the product well and was designed for retail appearence and functionallity. If
you are giving the product as a gift, this package is recommended. However, for
most of our on line customers, appearance of the retail product is not important.
For them, the clamshell is over packaging. It is a waste and an undo burden on
the recycling process or land fill. We ship the product with the eggs shrinkwrapped,
with all of the other materials in the clamshell in a poly mailer. Unless you
specify the clamshell option, this is the default packaging for the product.
if the pellets are accidentally ingested?
In the event that the pellets
are ingested, drink 12 oz of water, or even better, milk to dilute and neutralize
the oxidizer. Call your local poison hot line and report that you have ingested
potassium permanganate. The maximum amount of the oxidizer that is present in
a packet is less than 1/2 gram.
What if I do not see the improvement
in the shelf life of my fresh produce that I expect?
If you are in any
way dissatisfied with the performance of the E.G.G. you may return the product
within 45 days of your purchase for a full refund.